mkk99 Privacy Policy

1. Introduction — Purpose of This Policy

mkk99 is a platform providing online football betting and live casino services for players in Myanmar. This privacy policy explains how we handle the personal information of users who visit our website https://mkk99.bet.

By continuing to use our website after reading this policy, users are considered to have read and accepted the terms set out here. If you do not agree, we ask that you stop using our website.

2. Types of Information We Collect

We collect the following types of information in order to provide our services and maintain account security—

a) Account Registration, Login and Communication

• Name, date of birth (for age verification), contact email address
• Phone number and reference numbers linked to KBZPay, Wave Money, AYA Pay and CB Pay accounts used for payments
• Login history — IP address, device type, browser version

b) Financial Data

• Deposit and withdrawal records — amounts, timestamps
• Data related to bonus and promotion calculations
• We do not store any card numbers or primary bank account numbers related to financial transactions

c) Gaming Activity Data

• Game types played, gaming history, bet amounts — used to improve website services and determine VIP level

d) Technical Data (collected automatically)

• Cookies and session identifiers — to keep your login running smoothly
• Data usage logs — to improve website performance

3. Purposes of Data Use

We use the information we collect only for the following purposes—

• Account Creation and Management — To verify and maintain player accounts
• Financial Handling — To process deposits, withdrawals, and bonus payments
• Customer Service — To provide 24/7 Live Chat and email support services
• Security Monitoring — To prevent fraud and detect unauthorized access
• Regulatory Compliance — To verify users are 21+ and implement responsible gambling policies
• Service Improvement — To analyze player behavior and improve website services

We will not sell players' personal data to third-party advertising services.

4. Third-Party Data Sharing

We do not sell, rent, or transfer players' personal data to any third party. However, in the following situations, we may share the necessary personal data with relevant parties—

• Payment Services — Payment companies such as KBZPay, Wave Money, AYA Pay, and CB Pay will only receive the data needed to process financial transactions
• Game Software Providers — Technical data required to run games may be shared; we never share players' personal information
• Legal Requests — Only the data required will be provided when formally requested by legal authorities
• Security — Necessary technical data may be shared with fraud prevention and cybersecurity companies

For any data sharing, we will sign a Data Processing Agreement and guarantee the protection of players' personal data.

5. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small data files stored on your computer or mobile device. The types of cookies we use—

a) Essential Cookies

These are cookies that are essential for the website to function and to maintain login sessions. If you decline these cookies, the website will not work normally.

b) Analytics Cookies

These cookies are used to understand how players use the website and to improve website services.

c) Cookie Management

You can block or delete cookies through your browser settings. However, please note that doing so may limit some features of the website.

6. Data Retention Period

We will retain players' personal data for as long as needed to provide services and in accordance with legal requirements—

• Account Data — Retained for at least 3 years after account closure
• Financial Records — Retained in accordance with legal requirements
• Game History — Retained for 1 year after account closure
• Technical Logs — Deleted within 90 days to 1 year

After the retention period, we will securely delete the data or convert it into a form that can no longer be acted upon.

7. Players' Rights

Every player has the following rights regarding their personal data—

• Right to Access — You can request to view your data that we hold
• Right to Rectification — You can request that incorrect data be corrected
• Right to Erasure — You can request deletion of data other than data required by legal obligations
• Right to Data Portability — You can obtain a copy of your data in a commonly readable format
• Right to Object — You can request to object to the handling of your personal data

To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will act on your request as quickly as possible after receiving it.

8. Data Security Measures

mkk99 uses strong technical and organizational security measures to protect players' personal information—

• SSL Encryption (TLS 1.2/1.3) — Every data transfer on the site is protected with SSL encryption
• Database Encryption — Stored data is kept encrypted
• Access Control — Access to player data is restricted to authorized staff only
• Security Audits — The site's security is reviewed and tested regularly
• Fair Play — Game data is stored in a tamper-proof format so that game results can be verified

Our staff receive regular training on handling personal information and are required to follow our data protection policy.

9。 21+ Age Restriction and Parental Controls

mkk99 services are accessible to players aged 21 and above only. We never knowingly or intentionally collect personal information from anyone under the age of 21.

If we find that an account has been opened by someone under 21, that account will be closed immediately and the data will be deleted.

10。 Changes to This Policy

We reserve the right to update this privacy policy at any time. If changes are made, the "Last Updated" date on the site will be revised accordingly.

For significant changes that affect players' fundamental rights, we will endeavor to provide 30 days' advance notice. Continued use of the site after changes take effect will be considered acceptance of the updated policy.

11。 Contact Support

For questions, requests, or data-related matters concerning this privacy policy, you can reach us through the following channels—

• Email — [email protected]
• Live Chat — 24/7 Live Chat support in Myanmar language is available on the site

Our privacy support team will handle all requests with care and respond in Myanmar language.